Moin's ChemistGPhC

Pharmacy context

This is a community pharmacy situated in a row of shops in the town centre. Most of its activity is dispensing NHS prescriptions and selling medicines over the counter. The pharmacy provides the Pharmacy First and the hypertension case-finding service. It supplies medicines in multi‐compartment compliance packs to people who live in their own homes. The pharmacy delivers medicines to people's homes.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy identifies and manages most of the risks associated with the provision of its services. And the pharmacy keeps the records it needs to by law. The pharmacy manages people’s electronic personal information safely. The pharmacy has some procedures to learn from its mistakes. But because it does not record all of its mistakes it might miss opportunities to improve its ways of working.

• Principle 2 – Staff

  Standards met

  The pharmacy’s team members work together to manage the day‐to‐day workload within the pharmacy. They know how to raise a concern if they have one. They are suitably trained for the roles they undertake. But they do not receive ongoing structured training which could mean their learning and development needs are not always being addressed.

• Principle 3 – Premises

  Standards met

  The pharmacy keeps its premises safe, secure, and appropriately maintained. And people visiting the pharmacy can have a conversation with a team member in private.

• Principle 4 – Services

  Standards met

  The pharmacy's healthcare services are suitably managed and are accessible to people. The pharmacy gets its medicines and medical devices from reputable sources. It stores them safely and team members know the right actions to take if medicines or devices are not safe to use to protect people’s health and wellbeing.

• Principle 5 – Equipment

  Standards met

Inspection history summary