R J Berry LtdGPhC

Pharmacy context

This is a small family-owned pharmacy in a city-centre residential area of Portsmouth. It dispenses prescriptions, mainly for people who live near the pharmacy. It also sells over-the-counter medicines and provides health advice. It dispenses some medicines in multi-compartment compliance aids and offers a delivery service to people who can’t visit the pharmacy in person. In addition, the pharmacy provides some services specifically for people who have problems with substance misuse.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy has comprehensive written instructions which tell its team members how to complete their tasks safely. The pharmacy keeps satisfactory records of any mistakes made during the dispensing process. It also makes sure its team members learn from those mistakes. But it doesn’t regularly review them. It has appropriate insurance in place to help protect people if things do go wrong. Members of its team work to professional standards and are clear about their roles and responsibilities. The pharmacy satisfactorily manages and protects people’s confidential information, and it tells them how their information will be used. Team members also understand how they can help to protect the welfare of vulnerable people.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough staff to manage its workload safely. Pharmacy team members are either appropriately trained, or on a suitably accredited training course. They work well together and support each other. They are suitably aware of the risks involved in selling some medicines and know when to involve the pharmacist.

• Principle 3 – Premises

  Standards met

  The pharmacy’s premises are clean and appear professional inside. The pharmacy provides a suitable environment for people to receive its services.

• Principle 4 – Services

  Standards met

  The pharmacy provides a limited range of services which it delivers in a safe and effective manner. And people with a range of needs can easily access them. The pharmacy keeps satisfactory records, including when it gives people advice about their medicines. It sources, stores and manages its medicines safely. The pharmacy makes sure that all the medicines it supplies are fit for purpose, responding satisfactorily to drug alerts or product recalls.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the right equipment for the services it provides, and it makes sure that it is kept clean and suitably maintained. The pharmacy keeps people’s private information safe.

Inspection history summary