Rowlands PharmacyGPhC

Pharmacy context

The pharmacy is located next to a supermarket, on a small shopping complex near to the centre of a busy market town. The pharmacy sells a range of over-the-counter medicines and dispenses NHS and private prescriptions. It supplies weekly compliance aid packs for people to use in their own homes and provides a limited medication delivery service to people who are housebound. The pharmacy provides other services including Medicine Use Reviews (MURs), as well as blood pressure testing and weight management. Substance misuse treatment and a needle exchange service are also both available.

Standards by principle

• Principle 1 – Governance

  Standards met

  Overall the pharmacy manages risks appropriately. It keeps the records it needs to by law and ensures that it keeps people’s information private. Pharmacy team members follow written procedures to ensure that they complete tasks safely. They record and review their mistakes to reduce risks in the future. And they receive training so that they know how to protect vulnerable people.

• Principle 2 – Staff

  Standards met

  Pharmacy team members work well together and support one another to make professional decisions. They are comfortable in raising concerns and providing feedback and complete ongoing training to keep their knowledge and skills up to date.

• Principle 3 – Premises

  Standards met

  The pharmacy provides a secure and professional environment for healthcare services. But limited space impacts on organisation in some areas.

• Principle 4 – Services

  Standards met

  The pharmacy generally manages services safely and makes them available to people with different needs. But pharmacy team members may not always make enough checks with some higher risk medicines. This increases the risk that they may make supplies after the prescription has expired, and so they may no longer be appropriate. The pharmacy obtains medicines from reputable sources and carries out some checks to show that medicines are suitable for supply.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment it needs to deliver services safely.

Inspection history summary