Milford PharmacyGPhC

Pharmacy context

This pharmacy is located on the site of a hospital providing dialysis in Milford On Sea. The pharmacy dispenses NHS and private prescriptions, sells a range of over‐the‐counter medicines, and provides health advice. The pharmacy also dispenses some medicines in multi-compartment compliance aids for those who may have difficulty managing their medicines at home. The pharmacy also provides flu vaccinations and a local delivery service.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy identifies and manages some of the risks associated with its services well. However, it doesn't do enough to regularly review the reasons why it makes errors. The pharmacy has written procedures that its team members follow. But some of them are old and require reviewing. The pharmacy completes all the records it needs to by law. And it has suitable insurance to cover its services. The pharmacy team keeps people’s private information safe. And it knows how to protect the safety of vulnerable people.

• Principle 2 – Staff

  Standards met

  The pharmacy provides training for its team members to carry out their tasks effectively. But they do not have regular training. The pharmacy team manages its workload safely and effectively. And team members support one another well. They are comfortable about providing feedback to one another, so that they can improve the quality of the pharmacy's services.

• Principle 3 – Premises

  Standards met

  The pharmacy premises are clean, organised and appropriate for the services delivered. The pharmacy has enough workspace for the team to work effectively. The pharmacy has a suitable soundproofed room for private conversations.

• Principle 4 – Services

  Standards met

  The pharmacy provides a range of services to support the health needs of the local community. And people can easily access these services. The pharmacy delivers it services safely and effectively. And team members make suitable checks to ensure people taking higher-risk medicines do so safely. They store and manage medicines appropriately. And they take the right action in response to safety alerts, so people get medicines and medical devices that are safe to use.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment and facilities it needs to provide services safely. And it keeps them clean. The team uses its facilities and equipment to keep people's confidential information safe.

Inspection history summary