Parkside PharmacyGPhC

Pharmacy context

This is a pharmacy in the rural area of Bellingham, Hexham. Its main activities are dispensing NHS prescriptions, and it supplies some people with their medication in multi-compartment compliance packs to help them take their medicines correctly. It provides services such as NHS Pharmacy First, emergency contraception and delivers medicines to people in their homes.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy has written procedures to help identify and manage risk so team members can provide services safely and effectively. Team members record mistakes they make during the dispensing process to help prevent the same mistake occurring. They mostly keep records required by law, and they keep people’s private information secure. They have appropriate training to help them respond correctly to support vulnerable people.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough suitably skilled team members to provide its services safely. Team members who are working towards the completion of accredited qualification training are suitably supported and supervised by the pharmacist. Team members receive ongoing training to further develop their skills and knowledge. And they support each other to help complete the workload. They ask appropriate questions when helping people with their healthcare needs. And they feel comfortable to raise concerns if required.

• Principle 3 – Premises

  Standards met

  The pharmacy's premises are clean, secure and suitable for the services it provides. It has appropriate facilities for people requiring privacy when accessing the pharmacy's services.

• Principle 4 – Services

  Standards met

  Overall, the pharmacy manages the delivery of its services safely and effectively. And it makes them accessible to people. Team members generally supply people with the information they need to help them take their medicines. They complete checks on medicines to ensure they remain fit for supply. And they respond appropriately when they receive alerts about the safety of medicines.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment it needs to provide its services. Team members use the equipment and facilities in way that protects people’s private information.

Inspection history summary