WellGPhC

Pharmacy context

This community pharmacy is situated on a busy road in a Nottingham suburb. Most of its activity is dispensing NHS prescriptions and selling and giving advice about medicines over the counter. The pharmacy supplies medicines in multi‐compartment compliance packs to people who live in their own home. Other services that the pharmacy provides include seasonal flu vaccinations and Covid-19 vaccinations. The pharmacy also delivers medicines to people’s homes.

Standards by principle

• Principle 1 – Governance

  Standards met

  Overall, the pharmacy identifies and manages the risks associated with the provision of its services. The pharmacy has procedures to learn from its mistakes. Its team members have defined roles and accountabilities. And the pharmacy manages people’s electronic personal information safely.

• Principle 2 – Staff

  Standards met

  The pharmacy’s team members work together to cope with the day‐to‐day workload within the pharmacy. And they have the appropriate range of experience and skills. Team members can raise concerns if needed.

• Principle 3 – Premises

  Standards met

  The pharmacy keeps its premises safe, secure, and appropriately maintained. And it has made changes to help keep its team members and people using the pharmacy safe.

• Principle 4 – Services

  Standards met

  The pharmacy's healthcare services are suitably managed and are accessible to people. The pharmacy team show care and concern for people using its services. The pharmacy gets its medicines and medical devices from reputable sources. It stores them safely and it knows the right actions to take if medicines or devices are not safe to use to protect people’s health and wellbeing.

• Principle 5 – Equipment

  Standards met

  Members of the pharmacy team have the equipment and facilities they need for the services they provide. They maintain the equipment so that it is safe to use.

Inspection history summary