SafeMeds PharmacyGPhC

Pharmacy context

This is a busy community pharmacy within a parade of shops in the city of Glasgow. Its main services include dispensing NHS prescriptions, including serial prescriptions and selling over-the-counter medicines. The pharmacy provides medicines in multi-compartment compliance packs for people who need help to take their medicines at the right times. And it provides a smoking cessation service and substance misuse service. Pharmacy team members provide advice on minor ailments and medicines’ use.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy adequately identifies and manages the risks with the services it provides. Team members understand their role in helping to protect vulnerable people and they suitably protect people’s confidential information. The pharmacy keeps the records required by law. Team members discuss ways to reduce dispensing mistakes and mitigate risk.

• Principle 2 – Staff

  Standards met

  Pharmacy team members have the necessary skills and knowledge they need for their roles and the services they provide. They work well together in a busy environment and provide support to each other as they work. And they feel comfortable raising concerns and discussing improvements to provide a more effective service.

• Principle 3 – Premises

  Standards met

  The pharmacy is clean, secure and provides a professional image suitable for the services it provides. And people can access a private area to have confidential conversations with a team member.

• Principle 4 – Services

  Standards met

  Pharmacy team members manage and provide the pharmacy’s services safely and effectively. The pharmacy sources its medicines from recognised suppliers. Team members generally store medicines appropriately and complete the required checks to demonstrate they are suitable to supply.

• Principle 5 – Equipment

  Standards met

  Pharmacy team members have access to the appropriate equipment that is fit for purpose and safe to use. And team members use the equipment appropriately to protect people’s confidentiality.

Inspection history summary