Sai PharmacyGPhC

Pharmacy context

The pharmacy is located within a modern residential complex in East London, next to a busy surgery. It provides a range of services including NHS dispensing services, the New Medicine Service, flu vaccinations, blood pressure checks and blood glucose checks. And it provides medicines as part of the Community Pharmacist Consultation Service. The pharmacy supplies medicines in multi‐compartment compliance packs to a large number of people who live in their own homes and need this support. This was a reinspection of the pharmacy after it did not meet some standards on its previous inspection.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy manages the risks associated with its services. And it generally keeps the records it needs to by law, so it can show that supplies are made safely and legally. Team members respond appropriately when mistakes happen during the dispensing process. People who use the pharmacy can provide feedback. And team members are provided with some training about safeguarding to ensure that incidents are dealt with appropriately.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough team members to provide its services safely. Team members are provided with ongoing training to keep their skills and knowledge up to date. And they can raise any concerns or make suggestions.

• Principle 3 – Premises

  Standards met

  The premises provide a safe, secure and clean environment for the pharmacy's services. There are rooms where people can have private conversations with a team member.

• Principle 4 – Services

  Standards met

  The pharmacy provides its services safely and manages them well. And people with a range of needs can access the pharmacy’s services. It gets its medicines from reputable suppliers. And since the last inspection, it has improved the way it stores and manages them appropriately. But it does not routinely highlight prescriptions for higher-risk medicines, so it may be missing out on opportunities to provide additional counselling information.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment it needs to provide its services safely.

Inspection history summary