Tesco Instore PharmacyGPhC

Pharmacy context

This is a community pharmacy inside a Supermarket in Cheltenham, Gloucestershire. The pharmacy dispenses NHS and private prescriptions. It’s team members sell over-the-counter medicines and provide advice. The pharmacy offers a few services such as the New Medicine Service (NMS), Pharmacy First and seasonal flu vaccinations. And it supplies some people’s medicines inside multi-compartment compliance packs if they find it difficult to take them.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy overall, suitably identifies and manages the risks associated with its services. Team members understand their role in protecting the welfare of vulnerable people and protect people’s confidential information appropriately. Members of the pharmacy team deal with their mistakes responsibly. But they are not always documenting all the necessary details. This could mean that they may be missing opportunities to spot patterns and prevent similar mistakes happening in future. And they could do more to make sure the pharmacy’s records contain all the essential information.

• Principle 2 – Staff

  Standards met

  The pharmacy has capable team members. They work well together, have a range of skills and experience, and the pharmacy provides additional resources to help keep their skills and knowledge up to date.

• Principle 3 – Premises

  Standards met

  Overall, the pharmacy premises are appropriate for providing healthcare services. The pharmacy has a separate space where confidential conversations and services can take place. But some parts of the premises could be better presented.

• Principle 4 – Services

  Standards met

  The pharmacy has organised working practices. People can easily access the pharmacy’s services. The pharmacy sources its medicines from reputable suppliers. It stores and manages its medicines well. And members of the pharmacy team proactively identify people with higher-risk medicines so that they can provide the appropriate advice. This helps ensure they take their medicines correctly.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the appropriate equipment and facilities it needs to provide its services safely. Its equipment is suitably clean and maintained well.

Inspection history summary