Rowlands PharmacyGPhC

Pharmacy context

The pharmacy is next to a medical centre close to the centre of Warrington. It mainly dispenses NHS prescriptions, including dispensing methadone to some people. It sells a range of over-the-counter medicines. The pharmacy delivers medicines to people’s homes. It provides NHS services such as the new medicines service (NMS). And it provides a seasonal flu vaccination service. The pharmacy provides some medicines in multi-compartment compliance packs. And dispenses prescriptions for people living in two care homes.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy identifies and appropriately manages the risks to its services. It has up-to-date written procedures relevant to its services. And the team members have read them. The team members keep people’s private information secure. And they mostly maintain the records they must by law. They understand the importance of acting upon concerns to help protect the welfare of children and vulnerable people. The pharmacy team uses the information recorded about mistakes during dispensing to learn. But could analyse the information in greater detail to improve ways of working. And to further reduce the risks of mistakes in the future.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough skilled and qualified people working to provide its services and to manage its workload effectively. The pharmacy provides some training time during the working day. And it engages team members to complete learning relevant to their roles. Pharmacy team members work well together to achieve common goals. They feel comfortable to share their ideas to improve ways of working. And they know how to raise professional concerns if they need to.

• Principle 3 – Premises

  Standards met

  The pharmacy provides its healthcare services in a professional environment. It maintains the premises to an appropriate standard. And people using the pharmacy can speak with a member of the team privately.

• Principle 4 – Services

  Standards met

  The pharmacy’s services are easily accessible. And the pharmacy provides a range of services to meet people’s health needs. It generally manages its services effectively, so people receive an appropriate level of care. It obtains its medicines from licenced sources. And it generally stores and manages its medicines satisfactorily. But it has allowed the stock of some medicines to build up which may compromise stock management and introduce unnecessary risks.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment and facilities it needs for the services it provides. It maintains its equipment to the required standard and uses it in a suitable way to protect people’s privacy.

Inspection history summary