Boyatt PharmacyGPhC

Pharmacy context

This is a community pharmacy located within a small local shopping centre and next door to a GP practice in Eastleigh, Hampshire. The pharmacy dispenses NHS and private prescriptions. It offers Medicines Use Reviews (MURs), the New Medicine Service (NMS) and seasonal flu vaccinations. And, it supplies multi-compartment compliance aids to people if they find it difficult to manage their medicines.

Standards by principle

• Principle 1 – Governance

  Standards met

  Overall, the pharmacy operates in a safe manner. It identifies and manages risks appropriately. Members of the pharmacy team monitor the safety of their services by recording their mistakes and learning from them. They understand the need to protect the welfare of vulnerable people. And, they protect people's privacy well. The pharmacy generally maintains its records in accordance with the law.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough staff to manage its workload safely. Members of the pharmacy team understand their roles and responsibilities. The pharmacy provides them with suitable resources and they complete regular, ongoing training. This helps to keep their skills and knowledge up to date.

• Principle 3 – Premises

  Standards met

  The pharmacy's premises provide a suitable environment to deliver its services. The pharmacy is clean and generally kept secure from unauthorised access.

• Principle 4 – Services

  Standards met

  The pharmacy generally provides its services safely. The pharmacy’s team members ensure that their services are accessible to people with different needs. The pharmacy obtains its medicines from reputable sources, it stores and manages them appropriately. But, team members don't always identify prescriptions that require extra advice. And, they don't always record enough information to show that they have considered the risks when some medicines are supplied inside compliance aids. This makes it difficult for them to show that they provide appropriate advice when these medicines are supplied.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the necessary equipment and facilities it needs to provide its services safely. It keeps its equipment clean and uses its facilities appropriately to protect people’s privacy.

Inspection history summary