Cosham Community PharmacyGPhC

Pharmacy context

This is a locally owned independent pharmacy next to a doctor’s surgery in Cosham on the outskirts of Portsmouth. It dispenses people’s prescriptions, sells over-the-counter medicines and offers healthcare advice. It supplies some medicines in multi-compartment compliance aids for people who find it difficult to manage their medicines. It also offers a delivery service to those who can’t visit the pharmacy in person. Most people using the pharmacy’s services live in the local area.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy has up-to-date written instructions which tell its team members how to complete their tasks safely. It has made some suitable adjustments to those instructions to help prevent the spread of COVID-19. The pharmacy keeps satisfactory records of any mistakes made during the dispensing process. It also makes sure the whole team learns from those mistakes. It has appropriate insurance in place to help protect people if things do go wrong. Members of its team are clear about their roles and responsibilities. They work to professional standards, identifying and generally managing risks effectively. The pharmacy satisfactorily manages and protects people’s confidential information, and it tells them how their information will be used. Team members also understand how they can help to protect the welfare of vulnerable people.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough staff to manage its workload safely. Pharmacy team members are appropriately trained and work well together, supporting each other. They have a satisfactory understanding of their role and how they can help people with their medicines. They are suitably aware of the risks involved in selling some medicines and know when to involve the pharmacist.

• Principle 3 – Premises

  Standards met

  The pharmacy’s premises provide a professional, safe and secure environment for people to receive its services. It has made suitable adjustments to its premises to help minimise the spread of COVID-19, helping to protect both its team members and people visiting the pharmacy.

• Principle 4 – Services

  Standards met

  The pharmacy provides a range of services which it delivers in a safe and effective manner. And people with a range of needs can easily access them. The pharmacy keeps its records well organised so that information is easy to find. It sources, stores and manages its medicines safely. It has a well-organised compliance aid service with detailed records keeping track of each one. The pharmacy makes sure that all the medicines it supplies are fit for purpose, responding adequately to drug alerts or product recalls.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the right equipment for the range of services it provides, and it makes sure that it is kept clean and suitably maintained. The pharmacy keeps people’s private information safe.

Inspection history summary