Elliott Street PharmacyGPhC

Pharmacy context

This is a pharmacy in a town centre. It mainly dispenses NHS prescriptions, including prescriptions for substance misuse services and it sells over-the-counter medicines. It provides a delivery service to people’s homes. And it dispenses medication into multi-compartment compliance packs for some people who need help taking their medicines.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy adequately manages risks to make sure its services are safe, and effective. It mostly keeps the records it needs to by law, and it keeps people's private information safe. Members of the pharmacy team work to professional standards and are clear about their roles and responsibilities. They understand their role in helping safeguard vulnerable people. They record and learn from mistakes they make to improve the safety of services. And they have satisfactory written procedures to work to. But some of the training records are incomplete which may cause confusion.

• Principle 2 – Staff

  Standards met

• Principle 3 – Premises

  Standards met

• Principle 4 – Services

  Standards met

  The pharmacy has adequate safeguards to help ensure it delivers its services safely. And to make sure it stores and manages its medicines appropriately. The team understands what additional checks to make when supplying higher risk medicines to help people take their medicines safely. And it keeps records of the medicines it delivers to people, in case of queries. But is stores a few medicines outside of the manufacturer's packaging without the proper labelling. And it does not always keep full records of the checks it makes on its medicines.

• Principle 5 – Equipment

  Standards met

Inspection history summary