Jhoots PharmacyGPhC

Pharmacy context

This pharmacy is located within a GP practice in a residential area of West London. It mainly dispenses NHS prescriptions. It also supplies medication in multi‐compartment compliance packs to people who live in their own homes and need help managing their medicines. And it sells a small range of medicines over the counter.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy manages the risks associated with its services. And it keeps the records it needs to by law, so it can show that supplies are made safely and legally. Team members respond appropriately when mistakes happen during the dispensing process and take action to help prevent them being repeated. People who use the pharmacy can provide feedback. And team members are provided with training about safeguarding to ensure that incidents are dealt with appropriately.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough team members to provide its services safely. They are provided with some ongoing training to support their learning needs. And they have regular meetings where they can raise concerns or make suggestions.

• Principle 3 – Premises

  Standards met

  The pharmacy premises are suitable for the services offered and they are kept secure. There is a room where people can have private conversations with a team member.

• Principle 4 – Services

  Standards met

  Rhe pharmacy’s services are easy to access. The pharmacy provides its services in a safe way. It supports people taking higher-risk medicines by making extra checks and providing advice when needed. It orders its medicines from reputable sources and manages them properly to make sure they are kept in good condition.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment it needs to provide its services safely. It uses its equipment to help protect people’s personal information.

Inspection history summary