Swinford PharmacyGPhC

Pharmacy context

This busy community pharmacy is located alongside shops and other services in Oldswinford, West Midlands. People who use the pharmacy are from the local community and a home delivery service is available. The pharmacy dispenses NHS prescriptions, and it provides NHS funded services such as the Pharmacy First service, flu and covid vaccinations, and blood pressure testing. Private services are also available, and these include phlebotomy and ear wax removal. The pharmacy team dispenses some medicines into multi-compartment compliance packs for people to help make sure they remember to take them.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy manages the risks associated with its services to make sure people receive appropriate care. Members of the pharmacy team follow written procedures to make sure they work safely, and they complete tasks in the right way. They discuss their mistakes so that they can learn from them. Team members understand their role in protecting vulnerable people and they keep people’s personal information safe.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough team members to manage the workload and the services that it provides. The team members plan absences in advance, so the pharmacy has enough cover to provide the services it offers. They work well together in a supportive environment, and they can raise concerns and make suggestions.

• Principle 3 – Premises

  Standards met

  The pharmacy is clean and tidy, and it provides a suitable environment for the delivery of healthcare services. It has multiple consultation rooms, so that people can speak to the pharmacy team in private when needed without it impacting on the delivery of pharmacy services.

• Principle 4 – Services

  Standards met

  The pharmacy provides its services safely and manages them well.  Its team members help ensure that people with different needs can easily access the pharmacy's services. The pharmacy sources its medicines from licensed wholesalers, and stores them securely and at the correct temperature, so they are safe to use. People receive appropriate advice about their medicines when collecting their prescriptions to help make sure they take them correctly.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment it needs to provide services safely. The pharmacy team stores and uses the equipment in a way that keeps people’s information safe.

Inspection history summary