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Pharmacy Analytics
GPhC Owner: UM Healthcare Ltd
Contractor Trading Name: DIRECT2CHEMIST
Contractor Name: UM HEALTHCARE LTD
HWB: LANCASHIRE
Region: NORTH WEST
Code: FD841
Type: PHARMACY
Full Address
SUITE 3 BRIDGEWATER HOUSE, 8 SURREY ROAD, NELSON, BB9 7TZ
Contractor/Dispenser Details
Contractor Name
UM HEALTHCARE LTD
Contractor Type
SINGLE CONTRACTOR
Dispenser Account Type
English Pharmacy
Health and Wellbeing Board (HWB)
LANCASHIRE
Local Pharmaceutical Committee (LPC)
COMMUNITY PHARMACY LANCASHIRE
Region
NORTH WEST
Contractor Flags
GPHC Registration Details
Pharmacy Registration Number
9011993
Trading Name
Direct2Chemist
Owner Name
UM Healthcare LtdPremises Type
Internet
Status
Registered
Registration Dates
Initial Registration: 2022-12-01
Renewal Date: 2026-09-30
Expiry Date: 2026-11-30
GPHC Registered Address
Suite 3, Bridgewater House, 8 Surrey Road, NELSON, Lancashire, BB97TZ, England
Region: North West
What are GPhC inspection reports?
The General Pharmaceutical Council (GPhC) inspects registered pharmacies against five standards. Reports show whether the pharmacy met the standards, with improvement or enforcement action where needed. Premises ID is the same as the pharmacy's GPhC registration number.
Inspection outcome
Standards met
Last inspection
18/05/2023
Pharmacy context
This is a distance selling community pharmacy located within an office building in the town of Nelson, Lancashire. The pharmacy premises are not open to the public. The pharmacy operates via the website www.direct2chemist.uk. It dispenses NHS prescriptions and sells a range of general sales list (GSL) healthcare products via its website. It provides a home delivery service and supplies some medicines to people in multi-compartment compliance packs.
Standards by principle
Principle 1 – Governance
Standards met
The pharmacy adequately identifies the risks associated with the services it provides to people. There are written procedures to help the pharmacy team members manage these risks. Team members follow a comprehensive process to discuss and record details of mistakes made during the dispensing process. And they learn from these mistakes to reduce the risk of them recurring.
Principle 2 – Staff
Standards met
The pharmacy employs a suitable team to provide its services. Team members have the correct qualifications and skills for their roles. They are supported by the pharmacy to update their knowledge and skills.
Principle 3 – Premises
Standards met
The pharmacy premises are suitable for the volume of services provided. The premises are clean and well maintained. The pharmacy’s website is clear and easy for people to use.
Principle 4 – Services
Standards met
The pharmacy provides its services safely and effectively. The team has the knowledge to support people taking some higher-risk medicines. The pharmacy correctly stores its medicines, but it does not always remove date-expired medicines from stock promptly. This could increase the chance of these medicines being supplied to people.
Principle 5 – Equipment
Standards met
The pharmacy has suitable and well-maintained equipment that it needs to provide its services. Equipment is used in a way which protect people’s privacy.
Reports & documents (newest first)
Inspection history summary
| Inspection date | Published | Outcome |
|---|---|---|
| 18/05/2023 | 18/10/2024 | Standards met |
Last Updated
4 March 2026
All data is updated monthly from official NHS sources, ensuring you always have access to the latest information.
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