PrestwickGPhC

Pharmacy context

The pharmacy is in a parade of businesses in a residential area of Watford in Hertfordshire. It sells medicines over the counter and provides health advice. The pharmacy dispenses private and NHS prescriptions. It supplies medicines in multi‐compartment compliance packs for people who have difficulty taking their medicines at the right time. Its other services include delivery, blood pressure case‐finding, support with smoking cessation, seasonal flu vaccinations and Pharmacy First.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy’s working practices are mostly safe and effective. It has suitable written instructions for members of the team to follow. And these are up to date to help make sure the risks in providing services are managed. The pharmacy identifies prescriptions for high-risk medicines and controlled drugs to help its team members supply these safely and make sure people use them properly. The pharmacy keeps the records it needs to by law to show it supplies its medicines and services safely. Members of the pharmacy team protect people’s private information. And they understand their role in safeguarding the welfare of vulnerable people.

• Principle 2 – Staff

  Standards met

  The pharmacy team members work well together and manage the workload and deliver services safely. They are suitably qualified or training to have the appropriate skills for their roles. The pharmacy team is comfortable about providing feedback to improve the pharmacy's services.

• Principle 3 – Premises

  Standards met

  The pharmacy's premises are bright, clean, secure and suitable for the provision of healthcare services. The pharmacy prevents people accessing its premises when it is closed to protect people's private information and to keep its medicines stock safe. The consultation room is signposted and used by people who want a private conversation with the pharmacist.

• Principle 4 – Services

  Standards met

  The pharmacy and its services are easily accessible to people with a variety of needs. And its working practices are mostly safe and effective. The pharmacy obtains its medicines from reputable sources to help make sure they are fit for purpose and safe to use. The pharmacy team provides people with the information they need to help them use their medicines effectively. The pharmacy team members carry out checks when they receive medicine alerts and recalls to help make sure people get medicines and medical devices that are safe to use.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment and facilities it needs for the services it offers. The pharmacy uses its equipment appropriately and keeps people's private information safe.

Inspection history summary