Topside PharmacyGPhC

Pharmacy context

​The pharmacy is in a busy high street in Chipping Norton in Oxfordshire. It dispenses NHS and private prescriptions, sells over‐the‐counter medicines and provides health advice. The pharmacy dispenses medicines in multi‐compartment compliance aids for people who have difficulty managing their medicines. Services include prescription delivery, flu vaccinations, travel clinic, supervised consumption, blood pressure monitoring, community pharmacist consultation service (CPCS), discharge medicines service (DMS) and new medicines service (NMS). The pharmacy has changed ownership since the last visit.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy manages risk well and its working practices are safe and effective. It has suitable written procedures which tell staff how to complete tasks effectively. Team members make sure that people have the information they need to use their medicines safely. The pharmacy keeps the records it needs to by law. The pharmacy team members understand how to protect people’s private information and their role in safeguarding vulnerable people.

• Principle 2 – Staff

  Standards met

  The pharmacy team works effectively together to manage the workload. Team members are encouraged to undertake ongoing training and keep their knowledge up to date. They are comfortable about providing feedback to the pharmacist and are involved in improving the pharmacy’s services.

• Principle 3 – Premises

  Standards met

  The pharmacy’s premises are clean, secure and suitable for the provision of healthcare. The pharmacy protects people’s private information and keeps its medicine safe when it is closed.

• Principle 4 – Services

  Standards met

  The pharmacy’s services are easily accessible to people with different needs. And its working practices are safe and effective. It gets its medicines from reputable sources and stores them securely at the right temperature to make sure they are fit for purpose. The pharmacy team takes the right action when medicines have to be returned to the suppliers. The pharmacy’s team members are helpful and give advice to people about where they can get other support. They also make sure that people have all the information they need so that they can use their medicines safely.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment and facilities it needs for the services it offers. The pharmacy keeps people’s private information safe.

Inspection history summary