Monsell PharmacyGPhC

Pharmacy context

This is a community pharmacy situated next to a health centre. Most of its activity is dispensing NHS prescriptions and selling medicines over the counter. The pharmacy supplies medicines in multi‐compartment compliance packs to people who live in their own home. And it provides the New Medicine Service.

Standards by principle

• Principle 1 – Governance

  Standards met

  Overall, the pharmacy identifies and manages the risks associated with the provision of its services. Its team members have defined roles and accountabilities. And the pharmacy manages people’s electronic personal information safely. The pharmacy has some procedures to learn from its mistakes. But because it does not routinely record all its mistakes it might miss opportunities to improve its ways of working.

• Principle 2 – Staff

  Standards met

  The pharmacy’s team members work together to manage the day‐to‐day workload within the pharmacy. They have the appropriate qualifications to deliver services safely and effectively, but some ongoing structured training could enhance the service provided. They know how to raise a concern if they have one.

• Principle 3 – Premises

  Standards met

  The pharmacy provides a reasonable environment to provide its services from. And people can receive services in private when they need to.

• Principle 4 – Services

  Standards met

  The pharmacy's healthcare services are suitably managed and are accessible to people. The pharmacy gets its medicines and medical devices from reputable sources. It stores them safely and it knows the right actions to take if medicines or devices are not safe to use to protect people’s health and wellbeing.

• Principle 5 – Equipment

  Standards met

  Members of the pharmacy team have the equipment and facilities they need for the services they provide. The pharmacy maintains the equipment and facilities adequately.

Inspection history summary