PharmacyforceGPhC

Pharmacy context

This pharmacy is located on a high street in Whitechapel, London. It provides NHS services at a distance including dispensing prescriptions, the New Medicine Service (NMS), and six of the Pharmacy First services. The pharmacy supplies medicines in multi‐compartment compliance packs to people who need this support to manage their medicines at home. And it provides a delivery service.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy adequately manages the risks associated with its services. It uses written procedures to ensure that team members understand their responsibilities and how to carry out activities. People using the pharmacy’s services can easily provide feedback. Team members protect people’s information well and have the relevant training to safeguard the welfare of people using their services.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough staff for the services it provides and manages its workload safely. The team has the appropriate skill mix to ensure safe practice, and team members can raise concerns if needed, in an open environment.

• Principle 3 – Premises

  Standards met

  The pharmacy is clean and tidy, and it has adequate space for providing its services safely. The pharmacy premises are also safe, secure, and appropriately maintained.

• Principle 4 – Services

  Standards met

  The pharmacy suitably manages its healthcare services. It sources its medicines from licenced suppliers and stores them appropriately. Team members take the right actions to take in response to safety alerts and recalls, to ensure medicines and medical devices are fit for purpose.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the appropriate equipment to provide its services safely. And it protects people’s privacy when using its equipment.

Inspection history summary