Click Trading LimitedGPhC

Pharmacy context

The pharmacy is on a small industrial estate in a village close to Warrington. It mainly dispenses NHS prescriptions, including prescriptions received from district nurses for people living across the local area. It supplies some medicines in multi-compartment compliance packs to help people take them properly. And it provides a palliative care service. The pharmacy has an NHS distance selling contract which means people do not directly access the premises. And so, the pharmacy delivers people’s medicines to their homes.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy suitably identifies and manages the risks associated with its services. And it mostly makes the records it must by law. It has up-to-date written procedures to help team members work safely. Team members record mistakes, and they make changes to their practice to reduce the risk of similar future mistakes. They are good at listening to people’s feedback to help improve services. And they keep people’s private information secure. They understand their role in helping protect vulnerable people.

• Principle 2 – Staff

  Standards met

  The pharmacy has a good team, who work well together and manage its services safely. Team members have the qualifications and knowledge they need. They complete some ongoing training to keep their skills up to date. And they work in an environment that supports the sharing of ideas and learning from mistakes.

• Principle 3 – Premises

  Standards met

  The pharmacy premises offer a suitable space for healthcare services. They are clean, secure, and hygienic.

• Principle 4 – Services

  Standards met

  The pharmacy organises its services well and it delivers them safely and efficiently. People easily access its services and speak with team members to get suitable advice about their medicines. When the pharmacy reviews the way it provides services, it makes sure people get the help they need to continue to take their medicines properly. Team members obtain medicines from recognised sources. And they manage and store them appropriately.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment and facilities it needs for the services it provides. It uses its equipment in a way to help protect people’s confidential information.

Inspection history summary