Oxford E-PharmacyGPhC

Pharmacy context

This is a closed pharmacy in Oxford that provides its services from a distance. The pharmacy dispenses NHS and private prescriptions. It delivers medicines to people’s homes and supplies multi-compartment compliance aids to people if they find it difficult to take their medicines on time. The pharmacy also has an online website from where people can buy over-the-counter (OTC) medicines through a separate company.

Standards by principle

• Principle 1 – Governance

  Standards met

  Overall, the pharmacy’s working practices are conducted in a satisfactory manner. The team understands how to protect the welfare of vulnerable people. The pharmacy protects people's private information appropriately. And, it adequately maintains most of its records in accordance with the law. But, members of the pharmacy team don’t always record enough or accurate details for some of its records. This could mean that they may not have enough information if problems or queries arise in the future.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough staff to manage its current workload safely. The pharmacy’s team members are provided with some resources to help keep their skills and knowledge up to date.

• Principle 3 – Premises

  Standards met

  The pharmacy premises are clean and secure. The pharmacy provides a professional environment to appropriately deliver its services.

• Principle 4 – Services

  Standards met

  In general, the pharmacy provides its services safely. The pharmacy sources its medicines from reputable suppliers. It generally stores and manages its medicines appropriately. But, the pharmacy has no designated containers to store and dispose of some medicines that could be harmful to the environment. The pharmacy’s team members make some checks to help people with higher-risk medicines to take their medicines safely. But, they don't always record any information about this. This makes it difficult for them to show that appropriate advice has been provided when these medicines are supplied.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the appropriate equipment and facilities it needs to provide its services safely. And, it uses its facilities appropriately to help protect people’s privacy.

Inspection history summary