ARC PharmacyGPhC

Pharmacy context

This community pharmacy is within a GP surgery in the centre of Selby. The pharmacy dispenses NHS and private prescriptions. The pharmacy supplies multi-compartment compliance packs to help people take their medicines. And it delivers medication to people’s homes. The pharmacy provides the flu vaccination service. The pharmacy provides the supervised methadone consumption service. And it provides a needle exchange service.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy identifies and manages the risks associated with its services. And it keeps the records it needs to by law. The pharmacy has arrangements to protect people’s private information. People using the pharmacy can raise concerns and provide feedback. The team members have some level of training, guidance and experience to respond to safeguarding concerns. So, they can help protect the welfare of children and vulnerable adults. The pharmacy team members respond appropriately when errors happen. They take the action needed to help prevent similar mistakes happening again. But they don’t fully record all their errors. So, the team does not have all the information available to help identify patterns and reduce mistakes.

• Principle 2 – Staff

  Standards met

  The pharmacy has a team with the qualifications and skills to support the pharmacy’s services. The team members support each other in their day-to-day work.​ They identify improvements to the delivery of pharmacy services. And they update their processes especially after dispensing errors happen to improve their efficiency and safety in the way they work. The pharmacy gives team members regular feedback on their performance. S o, they can take opportunities to develop and keep their skills up to date. But it doesn't provide its te am members with regular ongoing training to support keeping their continual knowledge up to date.​​

• Principle 3 – Premises

  Standards met

  The pharmacy is clean, secure and suitable for the services provided. And it has good facilities to meet the needs of people requiring privacy when using the pharmacy services.

• Principle 4 – Services

  Standards met

  The pharmacy team provides services that support people's health needs. And it manages its services well. The team members clearly highlight medicines awaiting collection. So, they can undertake appropriate checks and provide suitable advice to the person collecting their medicines. The pharmacy team members keep records of deliveries they make to people. So, they can deal with any queries effectively. The pharmacy obtains its medicines from reputable sources. And it stores and manages medicines appropriately.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment it needs to provide safe services and protect people's private information.

Inspection history summary