Wyborns ChemistGPhC

Pharmacy context

This Pharmacy is located a short walk from Lewes town centre, close to the railway station. It dispenses NHS and private prescriptions, sells a range of over-the-counter medicines and provides health advice. The pharmacy offers flu vaccinations in the autumn and winter seasons, home deliveries for those who cannot get to the pharmacy themselves. It supplies some medicines in multicompartment compliance aids for those who may have difficulty managing their medicines.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy provides its services in a safe and effective manner. Its team members log the mistakes they make and learn from them to avoid problems being repeated. People who work in the pharmacy can explain what they do, what they’re responsible for and when they might seek help. They work to professional standards and identify and manage most risks appropriately. They understand their role in protecting vulnerable people, and they keep people’s private information safe. The pharmacy keeps all of the records it needs to, and it has appropriate insurance to protect people if things go wrong.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough staff to manage its workload safely, and they work well together as a team. Pharmacy team members are well‐trained and have a good understanding of their roles and responsibilities. They can make suggestions to improve safety and workflows where appropriate.

• Principle 3 – Premises

  Standards met

  The pharmacy’s premises provide a secure and professional environment for people to receive its services. Team members make regular use of their private consultation room for some of the pharmacy’s services and for sensitive conversations

• Principle 4 – Services

  Standards met

  The pharmacy delivers its services in a safe and effective manner, and people with a range of needs can access them. The pharmacy sources, stores and manages medicines safely, and so makes sure that the medicines it supplies are fit for purpose. It responds satisfactorily to drug alerts or product recalls so that people only get medicines or devices which are safe. Team members identify people supplied with high‐risk medicines so that they can be given extra information they may need to take their medicines safely. They keep appropriate records of most of those checks, and of the pharmacy’s other services. This enables them to show what they have done if a query should arise in future.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the right equipment for the range of services it provides. It uses its facilities and equipment appropriately to keep people’s private information safe.

Inspection history summary