Oakwood Lane PharmacyGPhC

Pharmacy context

This community pharmacy is within a large GP surgery in the Leeds suburb of Oakwood. The pharmacy dispenses NHS and private prescriptions. The pharmacy supplies medicines in multi-compartment compliance packs to help some people take their medicines. And it delivers medication to people’s homes. The pharmacy provides a​​ supervised methadone consumption service. And a needle exchange service.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy team identifies and manages the risks associated with its services. People using the pharmacy can raise concerns and provide feedback. And team members respond to this feedback to improve the efficient delivery of pharmacy services. The team members have training, guidance and experience to respond to safeguarding concerns. So, they can help protect the welfare of children and vulnerable adults. The pharmacy team members respond competently​ when errors happen. They record all their errors and regularly review them. The team uses this information to take appropriate action to help prevent similar mistakes happening again. The pharmacy has arrangements to protect people’s private information. And it keeps most of the records it needs to by law.

• Principle 2 – Staff

  Standards met

  The pharmacy has a team with the qualifications and skills to support the pharmacy’s services. The pharmacy provides the team members with opportunities to develop their knowledge. And it gives team members regular feedback on their performance. The team members support each other in their day-to-day work. And they discuss their mistakes and how they can prevent them​ from happening again. So, they can improve their performance and skills.

• Principle 3 – Premises

  Standards met

  The pharmacy premises are​ clean, secure and suitable for the services provided. And it has good facilities to meet the needs of people requiring privacy when using the pharmacy services.

• Principle 4 – Services

  Standards met

  The pharmacy team provides services that support people's health needs. And it manages its services well. The pharmacy obtains its medicines from reputable sources. And it stores and manages medicines appropriately. The pharmacy has adequate procedures to manage its services. It keeps records of prescription requests. So, it can deal with any queries effectively. But the delivery driver doesn’t always obtain signatures from people for the receipt of their medicines. So, the pharmacy doesn’t have a robust audit trail and cannot evidence the safe delivery of people’s medicines.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment it needs to provide safe services and protect people's private information.

Inspection history summary