Church Road PharmacyGPhC

Pharmacy context

This is a community pharmacy inside a GP surgery, in Redditch, Worcestershire. A range of people use the pharmacy’s services. The pharmacy dispenses NHS and private prescriptions. It offers the New Medicine service (NMS) and Medicines Use Reviews (MURs).

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy identifies and manages most risks effectively. Members of the pharmacy team monitor the safety of their services by recording mistakes and learning from these. They understand how they can protect the welfare of vulnerable people. And, the pharmacy maintains its records in accordance with the law.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough staff to manage its workload safely. Members of the pharmacy team understand their roles and responsibilities and have created a supportive environment. And, they complete ongoing training to help keep their skills and knowledge up to date.

• Principle 3 – Premises

  Standards met

  The pharmacy's premises are small but clean and the pharmacy team work hard to make the best of the space available to them.

• Principle 4 – Services

  Standards met

  The pharmacy obtains its medicines from reputable sources and stores them appropriately. In general, its services are provided safely and effectively. But, team members don’t always record relevant information for medicines when extra advice or checks are required. This makes it difficult for them to show that appropriate advice has been provided when these medicines are supplied. The pharmacy delivers prescription medicines safely to people’s homes and keeps records of this. But, people might see other people’s sensitive information when they sign to receive their medicines.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment and facilities it needs to provide its services safely.

Inspection history summary