Hereford PharmacyGPhC

Pharmacy context

This is a pharmacy located in the grounds of a medical centre in a rural town. It sells a range of over-the-counter medicines and dispenses NHS and private prescriptions. It offers a range of services including smoking cessation and a seasonal ‘flu vaccination service. This inspection visit was carried out during the COVID-19 pandemic.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy has written procedures to help make sure the team works safely. Its team members record and review things that go wrong so that they can learn from them. And they take action to help stop mistakes from happening again. The pharmacy keeps the records it needs to by law. It keeps people’s private information safe. And its team members understand how to recognise and report concerns about vulnerable people to help keep them safe.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough staff to manage its workload. They are properly trained for the jobs they do. And they feel comfortable speaking up about any concerns they have.

• Principle 3 – Premises

  Standards met

  The pharmacy is very clean and tidy. It is secure and has enough space to allow safe working. And the pharmacy layout has been designed to provide services effectively and to protect people’s privacy.

• Principle 4 – Services

  Standards met

  The pharmacy’s services are easy for people to access. If it can’t provide a service, it directs people to somewhere that can help. The pharmacy’s working practices are safe and effective. It stores medicines appropriately and carries out some checks to help make sure that they are in good condition and suitable to supply.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment and facilities it needs to provide its services. Its team members use equipment and facilities in a way that protects people’s privacy.

Inspection history summary