Late Night High Street PharmacyGPhC

Pharmacy context

This 100-hour community pharmacy is located on the main high street in Newport, Shropshire. It dispenses prescriptions and sells a range of over-the-counter (OTC) medicines, as well as other health and beauty items. The pharmacy provides some medicines in multi-compartment compliance aid packs, to help make sure people take them at the correct time. It also provides several other services including Medicines Use Reviews (MURs), emergency hormonal contraception (EHC) and the Community Pharmacist Consultation Service (CPCS). The pharmacy provides flu vaccines during the relevant season, and a substance misuse treatment service is also available.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy suitably identifies and manages risks. It keeps the records it needs to by law and protects people’s private information. Pharmacy team members are clear about their roles. They record their mistakes so that they can learn and improve, and they understand how to raise concerns to help protect the wellbeing of vulnerable people.

• Principle 2 – Staff

  Standards met

  Pharmacy team members are suitably trained for the jobs that they do. They complete ongoing training to address any gaps in their knowledge and get some feedback on their development. Team members can raise concerns about pharmacy services if needed.

• Principle 3 – Premises

  Standards met

  The pharmacy is suitably maintained for the provision of services. And it has a consultation room to enable it to provide members of the public with access to an area for private and confidential discussions.

• Principle 4 – Services

  Standards met

  The pharmacy generally sources and manages medicines suitably. But some stock medicines could be better organised. Its services are accessible and managed appropriately to help make sure people receive appropriate care. But the pharmacy does not always identify prescriptions for people on high-risk medicines. So, some people may not always receive additional counselling or advice about their medicines.

• Principle 5 – Equipment

  Standards met

  The pharmacy uses its equipment in a way that protects people’s privacy. Its equipment is generally suitably maintained but the accuracy of plastic measures cannot always be guaranteed when preparing medicines.

Inspection history summary