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Pharmacy Analytics
GPhC Owner: Frank Jones (Chemist) Ltd
Contractor Trading Name: HOPES PHARMACY
Contractor Name: FRANK JONES (CHEMIST) LTD
HWB: SUNDERLAND
Region: NORTH EAST AND YORKSHIRE
Code: FHH45
Type: PHARMACY
Full Address
49 NEWBOTTLE STREET, HOUGHTON LE SPRING, TYNE & WEAR, DH4 4AR
Contact Information
Telephone
0191 5843437Contractor/Dispenser Details
Contractor Name
FRANK JONES (CHEMIST) LTD
Contractor Type
SINGLE CONTRACTOR
Dispenser Account Type
English Pharmacy
Health and Wellbeing Board (HWB)
SUNDERLAND
Local Pharmaceutical Committee (LPC)
COMMUNITY PHARMACY DURHAM & SUNDERLAND
Region
NORTH EAST AND YORKSHIRE
GPHC Registration Details
Pharmacy Registration Number
1121605
Trading Name
Hopes Pharmacy
Owner Name
Frank Jones (Chemist) LtdPremises Type
Community
Status
Registered
Registration Dates
Initial Registration: 2014-03-15
Renewal Date: 2027-01-14
Expiry Date: 2027-03-14
GPHC Registered Address
49A Newbottle Street, HOUGHTON LE SPRING, Tyne and Wear, DH44AR, England
Region: North East
What are GPhC inspection reports?
The General Pharmaceutical Council (GPhC) inspects registered pharmacies against five standards. Reports show whether the pharmacy met the standards, with improvement or enforcement action where needed. Premises ID is the same as the pharmacy's GPhC registration number.
Inspection outcome
Standards met
Last inspection
06/09/2022
Pharmacy context
This community pharmacy is located in Houghton-le-Spring town centre. The pharmacy’s main activities are dispensing NHS prescriptions and selling over-the-counter medicines. The pharmacy supplies several people with their medication in multi-compartment compliance packs to help them take their medication. And it delivers medication to people’s homes.
Standards by principle
Principle 1 – Governance
Standards met
The pharmacy suitably identifies and manages the risks associated with its services. It has up-to-date written procedures that the pharmacy team generally follows. And it completes all the records it needs to by law. The pharmacy protects people’s private information correctly and the pharmacy team has training and guidance to respond to safeguarding concerns. The team members, on most occasions, respond correctly when errors occur. They discuss what happened and they take appropriate action to prevent future mistakes. But they don’t always keep full records of errors to review and improve their practice.
Principle 2 – Staff
Standards met
The pharmacy has a team with a range of skills and experience to support its services. The team members work well together and support each other in their day-to-day work. They make suggestions and implement changes to improve their efficiency and safety in the way they work. Team members benefit from identifying areas of their own practice they wish to develop, and the pharmacy helps them to achieve this. The pharmacy provides few opportunities for the team to complete ongoing training and to receive feedback on their performance. This means they may miss the chance to further develop their skills and knowledge.
Principle 3 – Premises
Standards met
The pharmacy premises are clean, secure and suitable for the services provided. And the pharmacy has good facilities to meet the needs of people requiring privacy when using the pharmacy services.
Principle 4 – Services
Standards met
The pharmacy provides a range of services which are easily accessible for people. And it manages its services well to help people receive appropriate care. The pharmacy obtains its medicines from reputable sources. And it suitably stores and manages its medicines.
Principle 5 – Equipment
Standards met
The pharmacy has the equipment it needs to provide its services safely. It makes sure its equipment is used appropriately to protect people’s confidential information.
Reports & documents (newest first)
Inspection history summary
| Inspection date | Published | Outcome |
|---|---|---|
| 06/09/2022 | 07/10/2022 | Standards met |
Integrated Care Board
NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD
Code: E54000050
English Index of Multiple Deprivation (IMD)
Understanding IMD
The Index of Multiple Deprivation (IMD) measures relative deprivation across England. It ranks all 33,755 LSOAs (England, 2021 boundaries) from most deprived (rank 1) to least deprived (rank 33,755).
Key Points:
Lower Layer Super Output Area (LSOA)
Sunderland 034F
Code: E01008754
Overall Deprivation
Rank 3,990
of 33,755 LSOAs in England (2021)
88.2%
Percentile
Low Deprivation
This area is in the least deprived 20% nationally
Lower levels of deprivation typically indicate better access to resources and services
Quintile (5 groups)
1
of 5
Most Deprived
Bottom 20% - Most deprived
Decile (10 groups)
2
of 10
Most Deprived
Bottom 20%
Deprivation by Domain
Lower ranks = higher deprivation. Domains weighted differently in overall IMD.
Income
22.5%Rank 5,550
84th percentile
Proportion of people experiencing low income and benefits
Employment
22.5%Rank 2,780
92nd percentile
Unemployment and worklessness among working-age people
Health
13.5%Rank 2,607
92nd percentile
Health conditions, disability, and premature mortality
Education
13.5%Rank 6,787
80th percentile
Lack of school qualifications and skills
Crime
9.3%Rank 1,612
95th percentile
Recorded crime and disorder incidents
Housing Barriers
9.3%Rank 26,682
21st percentile
Housing affordability and access to services
Living Environment
9.3%Rank 11,523
66th percentile
Housing quality and air quality
Last Updated
6 May 2026
All data is updated monthly from official NHS sources, ensuring you always have access to the latest information.
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