Eclipse PharmacyGPhC

Pharmacy context

This pharmacy is located on a busy local high street in East London. The pharmacy serves people of all age ranges and backgrounds. It dispenses both NHS and private prescriptions and provides a range of services. The services it provides include the New Medicines Service (NMS), flu vaccines, travel vaccines and multi‐compartment compliance packs for people needing help taking their medicines.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy generally operates safely and effectively. Team members record and respond appropriately when mistakes happen during the dispensing process. People who use the pharmacy can provide feedback. But the pharmacy team could do more to make sure that people’s confidential information is always disposed of appropriately.

• Principle 2 – Staff

  Standards met

  The pharmacy has an adequate number of staff to manage its workload. Team members are provided with some training for their roles. But the pharmacy does not always enrol its team members onto suitable courses in a timely manner.

• Principle 3 – Premises

  Standards met

  The pharmacy premises are secure, and they are suitable for the services the pharmacy provides. People can have conversations with team members privately. The public area is clean and organised. But the dispensary is not always kept clean and tidy.

• Principle 4 – Services

  Standards met

  The pharmacy obtains its medicines from reputable sources and largely stores them properly. It generally manages and delivers its services safely and effectively and makes its services accessible to people. But it does not always make the right checks for people who are taking high‐risk medicines and provide them with the relevant information so they can take their medicines safely.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment and facilities it needs to provide its services safely.

Inspection history summary