Derwent Valley PharmacyGPhC

Pharmacy context

The pharmacy dispenses NHS and private prescriptions and sells over-the-counter medicines. It provides advice on the management of minor illnesses and long-term conditions. And it delivers some medicines to people’s homes. It supplies some medicines in multi-compartment compliance packs. These help people remember to take their medicines. And it provides NHS services such as flu vaccinations.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy has written procedures that the team follows. The team members have a clear understanding of their roles and tasks. And they work in a safe way to provide services to people using the pharmacy. The pharmacy keeps all the records as required, by law in compliance with standards and procedures. It provides people using the pharmacy with the opportunity to feedback on its services. The pharmacy team members look after people’s private information. And they know how to protect the safety of vulnerable people. The team members responsibly discuss mistakes they make during dispensing. But the detail they record is sometimes limited. So, they may be missing out on some learning opportunities to prevent similar mistakes from occurring.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough qualified staff to provide safe and effective services. The pharmacy team members are competent and have the skills and qualifications they need for their role. The pharmacy encourages and supports the pharmacy team to learn and develop. And it provides access to ongoing training. The pharmacy team members support each other in their day-to-day work. And they feel comfortable raising any concerns they have.

• Principle 3 – Premises

  Standards met

  The pharmacy's premises are of a suitable size for the services it provides. And people can have private conversations with the team in a consultation room.

• Principle 4 – Services

  Standards met

  The pharmacy is accessible to people. The pharmacy provides its services using a range of safe working practices. The pharmacy team members take steps to identify people taking some high-risk medicines. And they provide people with additional advice and support. They dispense some medicines into compliance packs to support people to remember to take them correctly. And they manage this service well. The pharmacy gets it medicines from reputable suppliers. It adheres to storage requirements during the dispensing process. It takes the right action if it receives any alerts that a medicine is no longer safe to use.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment and facilities it needs for the pharmacy services it provides. There are provisions in place to maintain people’s privacy.

Inspection history summary