Britannia PharmacyGPhC

Pharmacy context

The pharmacy is located near a parade of shops in a largely residential area. The pharmacy receives around 85% of its prescriptions electronically. It provides a range of services, including Medicines Use Reviews, the New Medicine Service, influenza vaccinations and a stop smoking service. It supplies medications in multi-compartment compliance packs to a large of number people who live in their own homes to help them manage their medicines. And it provides substance misuse medications to a small number of people. It also provides medicines as part of the Community Pharmacist Consultation Service. The people who use the pharmacy are mainly older people.

Standards by principle

• Principle 1 – Governance

  Standards met

  Overall, the pharmacy adequately identifies and manages the risks associated with its services to help provide them safely. It records and regularly reviews any mistakes that happen during the dispensing process. It uses this information to help make its services safer and reduce any future risk. It protects people’s personal information well and it regularly seeks feedback from people who use the pharmacy. It largely keeps its records up to date and accurate. And team members understand their role in protecting vulnerable people.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough trained team members to provide its services safely. They are provided with ongoing and structured training to support their learning needs and maintain their knowledge and skills. They can raise any concerns or make suggestions and have regular meetings. This means that they can help improve the systems in the pharmacy. The team members can take professional decisions to ensure people taking medicines are safe. These are not affected by the pharmacy’s targets.

• Principle 3 – Premises

  Standards met

  The premises provide a safe, secure, and clean environment for the pharmacy's services. People can have a conversation with a team member in a private area.

• Principle 4 – Services

  Standards met

  Overall, the pharmacy provides its services safely and manages them well. The pharmacy highlights prescriptions for higher-risk medicines so that there is an opportunity to speak with people when they collect these medicines. The pharmacy gets its medicines from reputable suppliers and stores them properly. It responds appropriately to drug alerts and product recalls. This helps make sure that its medicines and devices are safe for people to use. People with a range of needs can access the pharmacy’s services.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment it needs to provide its services safely. It uses its equipment to help protect people’s personal information.

Inspection history summary