Green Arbour PharmacyGPhC

Pharmacy context

This community pharmacy is on the main through road in the South Yorkshire village of Thurcroft, close to Rotherham. Its main services include dispensing prescriptions and selling over-the-counter medicines. It supplies some medicines in multi-compartment compliance packs, designed to help people to take their medicines. And it delivers some medicines to people’s homes.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy identifies and manages the risks associated with most of its services effectively. It keeps people’s confidential information secure. And it clearly advertises how people can feedback about its services. The pharmacy generally keeps the records it must by law. Pharmacy team members understand how to recognise and respond to safeguarding concerns to help protect vulnerable people. And they engage in regular conversations and learning to help reduce risk following mistakes they make during the dispensing process.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough team members to manage its workload. And it has processes which appropriately support its team members learning needs. Pharmacy team members work well together, they share learning with each other on a regular basis. And they understand how to provide feedback about the pharmacy and can raise a professional concern if needed.

• Principle 3 – Premises

  Standards met

  The pharmacy is adequately clean, secure, and suitable for the services provided. It has facilities to allow people to have a private conversation with a member of the pharmacy team.

• Principle 4 – Services

  Standards met

  Overall, the pharmacy makes its services accessible to people and it provides its services safely and manages them adequately. And its team members understand the need to signpost people to other pharmacies or healthcare providers should they be unable to provide a service. The pharmacy obtains its medicines from licensed sources. And it generally stores these medicines safely and securely. But it does not always use monitoring tools such as date checking records and robust temperature records to support it in doing this. This may on occasion limit the amount of information team members have to support them in ensuring that medicines are suitable and appropriate to supply to people .

• Principle 5 – Equipment

  Standards met

  Pharmacy team members have access to the equipment they require to provide the pharmacy’s services. And they use the equipment in a way which protects people’s privacy.

Inspection history summary