Rose Street PharmacyGPhC

Pharmacy context

A 100-hour pharmacy located in a medical centre in Wokingham. The pharmacy is owned by the surgery but due to be taken over by a large independent company in February 2020. The pharmacy dispenses NHS and private prescriptions, sells a range of over‐the‐counter medicines and provides health advice. The pharmacy also dispenses some medicines in multi-compartment compliance aids for those who may have difficulty managing their medicines at home. The pharmacy provides a supervised consumption service and a local delivery service.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy’s working practices are safe and effective. The pharmacy team identifies and manages risks in the pharmacy appropriately and team members record their errors and learn from them to stop them happening again. The pharmacy had written instructions in place to help with this which are reviewed regularly. The pharmacy keeps up-to-date records as required by the law and it keeps people’s private information safe. Team members know how to protect the safety of vulnerable people.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough staff to manage its workload. Team members are in training to ensure they can safely complete the jobs they do, and they complete some additional training to help them keep their knowledge up to date. They can use their professional judgement to decide whether it is safe to supply medicines.

• Principle 3 – Premises

  Standards met

  The pharmacy's premises are clean, tidy and suitable for the provision of its services. The premises are well maintained, and they are secure when closed. Pharmacy team members use a private room for sensitive conversations with people to protect their privacy.

• Principle 4 – Services

  Standards met

  The pharmacy delivers its services in a safe and effective manner, and people with a range of needs can access them. The pharmacy sources, stores and manages medicines safely, and so makes sure that the medicines it supplies are fit for purpose. Team members identify people supplied with high-risk medicines so that they can be given any extra information they may need to take their medicines safely. The pharmacy responds satisfactorily to drug alerts or product recalls so that people only receive medicines or devices which are safe for them to take.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the appropriate equipment and the facilities it needs to provide its services safely. It uses its equipment to make sure people’s data is kept secure. And its team makes sure its equipment is kept clean.

Inspection history summary