Acorn PharmacyGPhC

Pharmacy context

The pharmacy is on the High Street in Berkhamsted, Hertfordshire. It sells medicines over the counter and provides health advice. The pharmacy dispenses private and NHS prescriptions. It supplies medicines in multi‐compartment compliance packs for people who have difficulty managing their medicines. Its other services include delivery, blood pressure case‐finding, seasonal flu and travel vaccination and Pharmacy First.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy’s working practices are generally safe and effective. It has suitable written instructions which members of the team follow to manage the risks associated with providing pharmacy services. Team members learn from their mistakes and take action to prevent the same thing happening again. The pharmacy keeps the records it needs to by law to show it supplies its medicines and services safely. Members of the pharmacy team protect people’s private information, and they understand their role in safeguarding the welfare of vulnerable people.

• Principle 2 – Staff

  Standards met

  The pharmacy’s team members are qualified or in training for the roles they have. Members of the team work well together to manage their workload. They can provide feedback and know how to raise concerns relating to the pharmacy's services.

• Principle 3 – Premises

  Standards met

  The pharmacy's premises are bright, clean and secure and suitable for the provision of healthcare services. The pharmacy prevents people accessing its premises when it is closed to protect people's private information and to keep its medicines stock safe. People can have a private conversation with a team member in the consultation room.

• Principle 4 – Services

  Standards met

  The pharmacy and its services are easily accessible to people with a variety of needs. And it generally provides its services safely and effectively. The pharmacy obtains its medicines from reputable sources so that they are fit for purpose. It stores them securely at the right temperature to help make sure they are safe to use. People are provided with the information they need to use their medicines properly. The pharmacy team members respond to medicine alerts and recalls to ensure people get medicines and medical devices that are safe to use.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment and facilities it needs for the services it offers. The pharmacy uses its equipment appropriately and keeps people's private information safe.

Inspection history summary