BootsGPhC

Pharmacy context

This pharmacy is located in a shopping centre in the city of Chelmsford. It provides a variety of services including the New Medicine Service (NMS), seasonal flu vaccinations and onsite blood pressure testing. It also prepares medicines in multi-compartment compliance packs for people who have difficulty remembering to take their medicines.

Standards by principle

• Principle 1 – Governance

  Standards met

  Overall, the pharmacy manages the risks associated with its services well. And its team members review their mistakes regularly. It has written procedures to help the team work safely. The pharmacy generally keeps the records it needs to by law. And it has appropriate insurance in place to protect people.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough team members to manage its workload effectively. And team members do the right training for their roles. They receive some ongoing training to keep their knowledge and skills up to date. Team members have no concerns about providing feedback or raising concerns if needed.

• Principle 3 – Premises

  Standards met

  The pharmacy is generally clean and tidy and provides a safe and appropriate environment for people to access its services. It has a consultation room for people to have private conversations. And the pharmacy is kept secure from unauthorised access.

• Principle 4 – Services

  Standards met

  The pharmacy generally provides its medicines and services safely. And it stores medicines appropriately. The team takes the right action in response to safety alerts and recalls ensuring that people get medicines that are fit for purpose. And people with different needs can access its services.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment it needs to provide a safe and effective service. And it uses this equipment to protect people’s privacy.

Inspection history summary