Westdale PharmacyGPhC

Pharmacy context

This community pharmacy is in a residential area of Nottingham and is open across extended hours. It mainly dispenses NHS prescriptions which it generally receives from four local GP surgeries. It also provides Medicines Use Review (MUR) and New Medicine Service (NMS) consultations.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy manages its risks, so its services are safe. Its team members keep the legal records needed and generally make sure that these are accurate. However, the pharmacy doesn’t always keep complete records to clearly show its team members have read its written procedures or learn from mistakes. The pharmacy team manages people’s confidential information well and knows how to protect vulnerable people.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough staff to manage its workload safely. It takes the right action to make sure it keeps an appropriate staffing level. The pharmacy’s team members are suitably qualified and competent in their roles. The pharmacy does not provide regular ongoing training, so its team members may find it harder to keep their knowledge up to date.

• Principle 3 – Premises

  Standards met

  The pharmacy provides its services from suitable premises.

• Principle 4 – Services

  Standards met

  The pharmacy mostly manages its services well. It generally makes sure that its medicines are stored appropriately and safe for people to use. However, its team members don’t always provide advice to people taking higher-risk medicines to help them use these safely.

• Principle 5 – Equipment

  Standards met

  The pharmacy keeps its equipment appropriately maintained and makes sure its facilities are suitable to provide its services.

Inspection history summary