Chobham PharmacyGPhC

Pharmacy context

This NHS community pharmacy is set on a small parade of shops in Chobham. The pharmacy opens six days a week. It sells medicines over the counter. It dispenses people’s prescriptions. And it delivers medicines to people who have difficulty in leaving their homes. The pharmacy supplies multi-compartment compliance packs (compliance packs) to people who need help managing their medicines. It delivers the Community Pharmacist Consultation Scheme (CPCS) to help people who have a minor illness or need an urgent supply of a medicine. Its team can check a person’s blood pressure. And people can get their flu jabs at the pharmacy too.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy manages its risks appropriately. It has written instructions to help its team members work safely. It mostly keeps the records it needs to by law. It has the insurance it needs to protect people if things do go wrong. And people can share their experiences of using the pharmacy and its services to help it do things better. People who work in the pharmacy generally review the mistakes they make to try and stop the same sort of things happening again. They can explain what they do, what they are responsible for and when they might seek help. They usually keep people’s private information safe. And they understand their role in protecting vulnerable people.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough people in its team to deliver safe and effective care. Members of the pharmacy team don’t always get time to train when they’re at work. But they work well together and use their judgement to make decisions about what is right for the people they care for. And they know how to raise a concern if they have one or give feedback to help the pharmacy do things better.

• Principle 3 – Premises

  Standards met

  The pharmacy provides an appropriate and modern environment to deliver it services from. And people can receive services in private when they need to.

• Principle 4 – Services

  Standards met

  The pharmacy has working practices that are safe and effective. And its team is friendly and helps people access the services they need. Members of the pharmacy team generally dispose of people’s unwanted medicines properly. And they carry out checks to make sure the pharmacy’s medicines are safe and fit for purpose. The pharmacy delivers prescription medicines to people’s homes and keeps records to show that it has delivered the right medicine to the right person. It gets its medicines from reputable sources. And it usually stores them appropriately and securely.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment and the facilities it needs to provide its services safely. It uses its equipment to make sure people’s personal information is kept secure. And its team makes sure the equipment it uses is clean.

Inspection history summary