Pitchkins & Currans PharmacyGPhC

Pharmacy context

This is a community pharmacy located in Maida Vale, London. It recently relocated from a smaller premises nearby. The pharmacy dispenses both NHS and private prescriptions. It mainly supplies medicines to people who reside in care homes. The pharmacy provides some other NHS services such as the New Medicines Service and the Discharge Medicine Service.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy has written procedures to help make sure its team members provide services in a safe and effective manner. And it largely keeps the records it needs to by law. Mistakes that happen during the dispensing process are generally recorded, but the team does not always review them so common trends may not always be identified. Members of the pharmacy team effectively keep people’s private information safe, and they take the correct action to safeguard people that may be vulnerable.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough suitably skilled team members to safely provide its services. It provides support to members of the team who are on training courses. Members of the team feel comfortable to raise concerns and provide feedback.

• Principle 3 – Premises

  Standards met

  The environment is largely suitable for the provision of pharmacy services. However, some areas of the pharmacy are untidy and cluttered which detracts from the professional image and may create a trip hazard to members of the pharmacy team. The pharmacy premises are otherwise clean and large enough to manage the workload safely. A consultation room is available for people to have a private conversation with a member of the pharmacy team.

• Principle 4 – Services

  Standards met

  The pharmacy provides the services it offers in a safe manner. The pharmacy gets its medicines and devices from appropriate sources. But it does not always carry out sufficient checks to make sure they are suitable to supply to people. Members of the team give advice to people when supplying higher-risk medicines to help make sure they are still appropriate for people to use.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment it needs to provide its services safely. It maintains the equipment appropriately and keeps it securely.

Inspection history summary