Reeds PharmacyGPhC

Pharmacy context

The pharmacy is located in the city centre of Truro. The pharmacy dispenses NHS and private prescriptions. It supplies medicines in multi-compartment compliance aids for people to use in their own homes. It also supplies medicines to the residents of care homes. The pharmacy offers advice on the management of minor illnesses and long-term conditions. The pharmacy also offers flu vaccinations, a minor ailments scheme and substance misuse services.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy generally identifies and manages its risks appropriately. But it could do more to ensure that team members record their errors and review them, generating clear actions to improve safety. The pharmacy has written procedures in place for the work it does. The pharmacy asks people for their views and acts appropriately on the feedback. The pharmacy has adequate insurance to cover its services. The pharmacy mostly keeps the records required by law. But some records are incomplete meaning it is difficult to show exactly what has happened. The pharmacy keeps people’s private information safe and explains how it will be used. Pharmacy team members know how to protect the safety of vulnerable people.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough staff. Team members are suitably trained for their roles and they keep their skills and knowledge up to date. Team members suggest and make changes to improve their services. They communicate well with each other.

• Principle 3 – Premises

  Standards met

  The pharmacy provides a safe, secure and professional environment for people to receive healthcare.

• Principle 4 – Services

  Standards met

  The pharmacy is accessible and advertises its services well. The pharmacy supplies medicines safely and gives additional advice to people receiving high-risk medicines. But it does not keep records of this additional advice which makes it difficult to show that it has been given. The pharmacy obtains its medicines from reputable suppliers. They store medicines securely and regularly check that they are still suitable for supply. The pharmacy deals with medicines that people return to it appropriately.

• Principle 5 – Equipment

  Standards met

  The pharmacy uses a range of appropriate equipment and facilities to provide its services. It keeps these clean and well maintained.

Inspection history summary