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Analyzing dispensing patterns...

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OverviewDispensing ActivityPrescription SourcesEPS NominationsInspection ReportsOpening HoursPaymentsNearby LocationsCommissioningMetadata
  1. Home
  2. England Pharmacy
  3. Well

Pharmacy Analytics

WellGPhC

GPhC Owner: Bestway National Chemists Limited

Contractor Trading Name: WELL

Contractor Name: BESTWAY NATIONAL CHEMISTS LIMITED

HWB: MIDDLESBROUGH

Region: NORTH EAST AND YORKSHIRE

Code: FT436

Type: PHARMACY

View on mapCompetitor Analysis

Overview

Full Address

THE BERWICK HILLS CENTRE, ORMESBY ROAD, MIDDLESBROUGH, CLEVELAND, TS3 7RP

Contact Information

Telephone

01642 245859

Contractor/Dispenser Details

Contractor Name

BESTWAY NATIONAL CHEMISTS LIMITED

Contractor Type

BESTWAY GROUP

Dispenser Account Type

English Pharmacy

Health and Wellbeing Board (HWB)

MIDDLESBROUGH

Local Pharmaceutical Committee (LPC)

TEES LPC

Region

NORTH EAST AND YORKSHIRE

GPHC Registration Details

Pharmacy Registration Number

1029961

Trading Name

Well

Owner Name

Bestway National Chemists Limited

Premises Type

Community

Status

Registered

Registration Dates

Initial Registration: 2000-12-11

Renewal Date: 2026-10-31

Expiry Date: 2026-12-31

GPHC Registered Address

Berwick Hills Centre, Ormesby Road, MIDDLESBROUGH, Cleveland, TS37RP, England

Region: North East

Dispensing Activity

Prescription Sources

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EPS Nominations

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Inspection Reports

What are GPhC inspection reports?

The General Pharmaceutical Council (GPhC) inspects registered pharmacies against five standards. Reports show whether the pharmacy met the standards, with improvement or enforcement action where needed. Premises ID is the same as the pharmacy's GPhC registration number.

Inspection outcome

Standards met

Last inspection

08/10/2024

Pharmacy context

The pharmacy is part of a local shopping and community centre complex in Middlesbrough. It changed ownership in November 2023. The pharmacy’s main services include dispensing NHS prescriptions, selling over-the-counter medicines and providing NHS consultations to people. These include the Pharmacy First service, New Medicine Service, and blood pressure checks. It offers people the option to collect their medicines through an automated collection point situated to the side of the premises. And the pharmacy offers a medicine delivery service to people.

Standards by principle

  • Principle 1 – Governance

    Standards met

    The pharmacy suitably identifies and manages the risks for providing its services. It keeps people’s confidential information secure, and it generally keeps the records it must by law. Its team members understand how to manage feedback from people visiting the pharmacy. And they know how to recognise, and report concerns to help keep vulnerable people safe. They act honestly and openly by recording the mistakes they make during the dispensing process. And they regularly share learning and act to reduce the risk of repeat mistakes occurring.

  • Principle 2 – Staff

    Standards met

    The pharmacy employs people with the appropriate knowledge and skills to provide its services effectively. Pharmacy team members are supportive of each other, and they work together well. They engage in regular conversations together to help minimise risk. And they understand how to raise concerns at work.

  • Principle 3 – Premises

    Standards met

    The pharmacy is clean and secure. It offers a suitable environment for delivering healthcare services. People using the pharmacy can speak with a member of the pharmacy team in private.

  • Principle 4 – Services

    Standards met

    The pharmacy advertises its services and ensures they are accessible for people. It obtains its medicines from reputable sources. And it stores them safely and securely. Team members make regular checks to ensure medicines remain safe to supply to people. And they provide relevant information to people to help them take their medicines safely.

  • Principle 5 – Equipment

    Standards met

    The pharmacy has the equipment and facilities required for providing its services. It maintains its equipment appropriately. And its team members use the equipment and facilities in a way which protects people’s privacy.

Reports & documents (newest first)

Inspection reports
  • View inspection report08/10/2024
  • March 2024 - View inspection report18/03/2024
Improvement action plans

Plans agreed with the pharmacy to address areas where standards were not met.

  • March 2024 - Improvement action plan18/04/2024
View full inspection history on GPhC

Inspection history summary

Inspection datePublishedOutcome
08/10/202405/11/2024Standards met
18/03/202418/04/2024Standards not all met

Opening Hours

Payments

Nearby Locations

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Commissioning

Integrated Care Board

NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD

Code: E54000050

English Index of Multiple Deprivation (IMD)

Understanding IMD

The Index of Multiple Deprivation (IMD) measures relative deprivation across England. It ranks all 33,755 LSOAs (England, 2021 boundaries) from most deprived (rank 1) to least deprived (rank 33,755).

Key Points:

  • Lower rank = Higher deprivation
  • Higher rank = Lower deprivation
  • Area-level measure; 7 domains (Income & Employment 22.5% each)

Lower Layer Super Output Area (LSOA)

Middlesbrough 004B

Code: E01012075

Overall Deprivation

Rank 443

of 33,755 LSOAs in England (2021)

98.7%

Percentile

99%

Low Deprivation

This area is in the least deprived 20% nationally

Lower levels of deprivation typically indicate better access to resources and services

Quintile (5 groups)

1

of 5

Most Deprived

Bottom 20% - Most deprived

Decile (10 groups)

1

of 10

Most Deprived

Bottom 20%

Deprivation by Domain

Lower ranks = higher deprivation. Domains weighted differently in overall IMD.

💰

Income

22.5%

Rank 742

98th percentile

Proportion of people experiencing low income and benefits

💼

Employment

22.5%

Rank 888

97th percentile

Unemployment and worklessness among working-age people

🏥

Health

13.5%

Rank 264

99th percentile

Health conditions, disability, and premature mortality

📚

Education

13.5%

Rank 989

97th percentile

Lack of school qualifications and skills

🚨

Crime

9.3%

Rank 162

100th percentile

Recorded crime and disorder incidents

🏠

Housing Barriers

9.3%

Rank 19,314

43rd percentile

Housing affordability and access to services

🌍

Living Environment

9.3%

Rank 20,159

40th percentile

Housing quality and air quality

Metadata

Last Updated

7 July 2026

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