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Pharmacy Analytics
GPhC Owner: Pi-Gen Pharma Ltd
Contractor Trading Name: CRANSTON PHARMACY
Contractor Name: PI-GEN PHARMA LTD
HWB: CROYDON
Region: LONDON
Code: FTH38
Type: PHARMACY
Full Address
951 LONDON ROAD, THORNTON HEATH, SURREY, CR7 6JE
Contact Information
Telephone
020 84722370Contractor/Dispenser Details
Contractor Name
PI-GEN PHARMA LTD
Contractor Type
MORE THAN 5 SHOPS
Dispenser Account Type
English Pharmacy
Health and Wellbeing Board (HWB)
CROYDON
Local Pharmaceutical Committee (LPC)
COMMUNITY PHARMACY SOUTHWEST LONDON
Region
LONDON
GPHC Registration Details
Pharmacy Registration Number
1091561
Trading Name
Cranston Pharmacy
Owner Name
Pi-Gen Pharma LtdPremises Type
Community
Status
Registered
Registration Dates
Initial Registration: 2006-07-31
Renewal Date: 2026-10-31
Expiry Date: 2026-12-31
GPHC Registered Address
951 London Road, THORNTON HEATH, Surrey, CR76JE, England
Region: London
What are GPhC inspection reports?
The General Pharmaceutical Council (GPhC) inspects registered pharmacies against five standards. Reports show whether the pharmacy met the standards, with improvement or enforcement action where needed. Premises ID is the same as the pharmacy's GPhC registration number.
Inspection outcome
Standards met
Last inspection
14/10/2019
Pharmacy context
This is a community pharmacy set next to a medical practice in Thornton Heath. The pharmacy opens five days a week. And most people who use it are patients of the medical practice. It sells a range of over-the-counter medicines and dispenses NHS and private prescriptions. It provides multi-compartment compliance packs to help people take their medicines. And it offers winter influenza (flu) vaccinations and a paid-for travel clinic.
Standards by principle
Principle 1 – Governance
Standards met
The pharmacy has written procedures to help make sure its team works safely. It continually monitors the safety of its services to protect people and further improve patient safety. Its team members log and review the mistakes they make. So, they can learn from these and act to avoid problems being repeated. The pharmacy has appropriate insurance to protect people if things do go wrong. It mostly keeps all the records it needs to by law. And it asks people using its services for their views. People who work in the pharmacy can explain what they do, what they’re responsible for and when they might seek help. They work to professional standards and identify and manage risks appropriately. They understand their role in protecting vulnerable people. And they keep people’s private information safe.
Principle 2 – Staff
Good practice
The pharmacy has enough suitably qualified team members to provide its services safely and effectively. And it encourages its team members to give feedback. Staff work well together as a team and have a work culture of openness, honesty and learning. And they learn from their own and other people’s mistakes. The pharmacy team makes appropriate decisions about what is right for the people it cares for. Staff know how to raise a concern if they have one. And their professional judgement and patient safety are not affected by targets.
Principle 3 – Premises
Standards met
The pharmacy provides a secure and professional environment for people to receive healthcare. It has a room where people can have private conversations with members of the pharmacy team.
Principle 4 – Services
Standards met
The pharmacy’s working practices are safe and effective. The pharmacy helps people access its services. It gets its medicines from reputable sources and it stores them appropriately and securely. Its team usually disposes of people’s waste medicines safely too. The pharmacy’s team members check stocks of medicines to make sure they are fit for purpose. And they make sure people have the information they need to take their medicines safely.
Principle 5 – Equipment
Standards met
The pharmacy has the right equipment and facilities to provide its services safely. It uses these to keep people's private information safe.
Reports & documents (newest first)
Inspection history summary
| Inspection date | Published | Outcome |
|---|---|---|
| 14/10/2019 | 28/10/2019 | Standards met |
Integrated Care Board
NHS SOUTH WEST LONDON INTEGRATED CARE BOARD
Code: E54000031
English Index of Multiple Deprivation (IMD)
Understanding IMD
The Index of Multiple Deprivation (IMD) measures relative deprivation across England. It ranks all 33,755 LSOAs (England, 2021 boundaries) from most deprived (rank 1) to least deprived (rank 33,755).
Key Points:
Lower Layer Super Output Area (LSOA)
Croydon 011D
Code: E01001182
Overall Deprivation
Rank 13,202
of 33,755 LSOAs in England (2021)
60.9%
Percentile
Moderate Deprivation
This area is in the middle range of deprivation
Moderate levels of deprivation with mixed socioeconomic characteristics
Quintile (5 groups)
2
of 5
Very Deprived
Middle - 20-40%
Decile (10 groups)
4
of 10
Mid-range
Middle - 20-40%
Deprivation by Domain
Lower ranks = higher deprivation. Domains weighted differently in overall IMD.
Income
22.5%Rank 11,663
65th percentile
Proportion of people experiencing low income and benefits
Employment
22.5%Rank 13,674
59th percentile
Unemployment and worklessness among working-age people
Health
13.5%Rank 22,450
33rd percentile
Health conditions, disability, and premature mortality
Education
13.5%Rank 17,311
49th percentile
Lack of school qualifications and skills
Crime
9.3%Rank 8,013
76th percentile
Recorded crime and disorder incidents
Housing Barriers
9.3%Rank 15,429
54th percentile
Housing affordability and access to services
Living Environment
9.3%Rank 4,673
86th percentile
Housing quality and air quality
Last Updated
4 March 2026
All data is updated monthly from official NHS sources, ensuring you always have access to the latest information.
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