York Medical PharmacyGPhC

Pharmacy context

The pharmacy is in a GP surgery in Acomb, near York city centre. Pharmacy team members dispense NHS prescriptions and sell a range of over‐the‐counter medicines. The pharmacy provides services, such as the NHS Pharmacy First service. And team members deliver medicines to people’s homes.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy identifies and manages risks well. Pharmacy team members understand their role to help protect vulnerable people. And they suitably protect people’s confidential information. The pharmacy has the written procedures it needs relevant to its services to help team members provide services safely. Team members record and discuss the mistakes they make so that they can learn from them. But they don’t always capture key information, so they may miss some opportunities to learn and improve.

• Principle 2 – Staff

  Standards met

  Pharmacy team members have the right qualifications and skills for their roles and the services they provide. Or they are enrolled in formal training. They complete some additional learning to keep their knowledge up to date. Pharmacy team members feel comfortable discussing ideas and issues. And they are confident their suggestions will be considered.

• Principle 3 – Premises

  Standards met

  The pharmacy is clean and properly maintained. It provides an appropriate space for the services provided. And team members manage the limited space well. The pharmacy has a suitable room where people can speak to pharmacy team members privately.

• Principle 4 – Services

  Standards met

  The pharmacy’s services are accessible to people. It has systems in place to help it provide services safely and effectively. The pharmacy sources its medicines appropriately. And it stores and manages its medicines as it should. Pharmacy team members generally provide people with advice and information about their medicines.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the necessary equipment available, which it properly maintains. And the team manages and uses the equipment in ways that protect people’s confidentiality.

Inspection history summary