Whitegate PharmacyGPhC

Pharmacy context

This community pharmacy is situated inside a large medical centre. It is located on a major road in the town of Blackpool, Lancashire. The pharmacy dispenses NHS prescriptions, private prescriptions and sells over-the-counter medicines. It also provides a range of services including the NHS Pharmacy First service. The pharmacy supplies medicines in multi-compartment compliance packs to some people to help them take their medicines at the right time.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy team follows written procedures, and this helps them to provide services safely and effectively. The pharmacy keeps the required records. And members know how to keep people’s information safe. Members of the team record and discuss when things go wrong, but some of the details are no always captured. So they may not always be able to review previous mistakes or show how they have learnt from them.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough team members to manage the workload safely. And they complete the necessary training, or undertake training, for their role. But ongoing learning is not routinely provided, so learning needs may not always be identified or addressed.

• Principle 3 – Premises

  Standards met

  The pharmacy premises are suitable for the services provided. A consultation room is available for people to have a private conversation with a member of the team.

• Principle 4 – Services

  Standards met

  The pharmacy's services are easy to access. And it manages and provides them safely. It gets its medicines from licensed sources, stores them appropriately and carries out regular checks to help make sure that they are in good condition. But members of the pharmacy team do not always provide advice to people taking topiramate-containing medicines, which would help to ensure they understand how to take them safely. And records of advice are not always kept which would help team members to demonstrate what was discussed in the event of a query.

• Principle 5 – Equipment

  Standards met

  Members of the pharmacy team have access to the equipment they need for the services they provide. And they keep the equipment clean in a manner expected of a healthcare setting.

Inspection history summary