Acer PharmacyGPhC

Pharmacy context

This is a distance selling pharmacy which people access using its website www.acerpharmacy.com. It is situated near to the town centre of Thornton-Cleveleys, on the Wyre coastline in Lancashire. The pharmacy dispenses NHS prescriptions and private prescriptions. Medicines dispensed against NHS prescriptions are mostly supplied in multi-compartment compliance packs to help people take their medicines at the right time. The pharmacy offers medicine deliveries across the UK, but most of the prescriptions are dispensed for patients within the local area. A prescribing service is advertised on the website but is not being provided by the pharmacy. This was a reinspection following an inspection in July 2025 where the pharmacy did not meet Standards 1.1, 3.1, 4.2 and 4.3. This reinspection focused on those Standards which had previously not been met. The pharmacy has created written risk assessments for its services and reviewed the risks associated with its activities. This includes ceasing to post medicines through letterboxes and ensuring members of the pharmacy team speak to people who receive repeat prescriptions on a regular basis. The pharmacy has improved the organisation of the dispensary and removed discarded medicines and tripping hazards. The dispensing process for multi-compartment compliance packs has been improved with the help of local GP surgeries to ensure prescriptions are received in a timely manner so medicines can be dispensed safely. The pharmacy’s medicines were found to be stored safely and in the required conditions.

Standards by principle

• Principle 1 – Governance

  Standards met

• Principle 3 – Premises

  Standards met

• Principle 4 – Services

  Standards met

Inspection history summary