Peartree PharmacyGPhC

Pharmacy context

The pharmacy is situated in a surgery building and shares its entrance with the surgery. The pharmacy provides NHS and private dispensing services to local people as well as supplying medicines in multi-compartment compliance packs to a lot of people. It is open 100 hours a week and there is a car park opposite the pharmacy.

Standards by principle

• Principle 1 – Governance

  Standards met

  Members of the pharmacy team usually work to professional standards and identify and manage risks effectively. The pharmacy generally keeps its records up to date and these show that it is providing safe services. Its team members understand how they can help to protect the welfare of vulnerable people. And the pharmacy team members keep people's private information safe. They discuss mistakes that happen during the dispensing process with the regular pharmacist. And they review the mistakes and discuss them in the wider team. So, the pharmacy can find opportunities to find any patterns or trends and learn from these to improve its processes.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough team members to provide its services, and they start their required training courses in a timely manner. The pharmacy can provide its team members with ongoing training to help keep their knowledge and skills up to date. But team members are unfamiliar with how to access this training which limits its usefulness.

• Principle 3 – Premises

  Standards met

  The pharmacy's premises are secure and provide an adequate although cramped environment to deliver its services.

• Principle 4 – Services

  Standards met

  Overall, the pharmacy delivers its services in a safe and effective manner, and it gets its medicines from reputable sources. The team tries to make sure that people have all the written information they need so that they can use their medicines safely but there are times when this does not happen. And information on dispensing labels is sometimes very hard to read. This could mean that people do not have all the up-to-date information they need about their medicines.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the right equipment for its services. And it makes sure its equipment is safe to use.

Inspection history summary