PHL PharmaGPhC

Pharmacy context

The pharmacy is located on an industrial estate in Plymouth. It is closed to the public. It supplies medicines to the residents of care homes in multi-compartment compliance aids. It also delivers medicines to a small number of people living in their own homes. The pharmacy does not currently offer any other services.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy identifies and manages risks appropriately. Team members record their errors and learn from them to stop them happening again. Staff are clear about their roles and responsibilities. They work in a safe and professional way. The pharmacy asks people for their views and acts appropriately on the feedback. It has adequate insurance for its services. The pharmacy generally keeps up-to-date records as required by the law. The pharmacy keeps people’s private information safe and explains how it will be used. Pharmacy team members know how to protect the safety of vulnerable people. ​

• Principle 2 – Staff

  Standards met

  The pharmacy has enough staff. Most team members are well trained for their roles. But some do not receive protected time to complete learning. Team members generally feel able to raise concerns and make suggestions for change to improve safety and efficiency.

• Principle 3 – Premises

  Standards met

  The pharmacy provides a safe, secure and professional environment for the assembly of medicines.

• Principle 4 – Services

  Standards met

  The pharmacy supplies medicines safely. The pharmacy obtains its medicines from reputable suppliers. They are stored securely and regularly checked that they are still suitable for supply. The pharmacy generally deals with medicines returned by people. But it does not always remove people’s personal information from the medicines when disposing of them which may lead to breaches of confidentiality.

• Principle 5 – Equipment

  Standards met

  The pharmacy has access to a range of equipment and facilities used in the provision of pharmacy services. It keeps these clean and well maintained.

Inspection history summary