Pharmacare PharmacyGPhC

Pharmacy context

This community pharmacy is located in a residential area of Walsall. There are numerous other retail units and a GP surgery nearby. The pharmacy dispenses prescriptions and sells a range of over-the-counter medicines. Its main business is the supply of medicines to a large number of care homes in the local area. It also offers other NHS services including the New Medicine Service (NMS) and has recently registered to begin providing a local minor ailments scheme. It also participates in a local palliative care rota.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy identifies and manages the risks associated with its services. It maintains the records it needs to by law and keeps people’s private information safe. Pharmacy team members are clear about their roles. They record their mistakes to help prevent the same mistakes from happening again and they take suitable action to help protect the wellbeing of vulnerable people.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough team members to manage the workload. And they are suitably trained for the work that they do. The pharmacy team members receive ongoing training and get feedback on their development to help them learn and improve. They work closely together and are comfortable to raise concerns and provide feedback.

• Principle 3 – Premises

  Standards met

  The pharmacy is secure, clean and tidy. It provides a suitable environment for the delivery of healthcare services. And it has a consultation room which team members use to speak to people in private.

• Principle 4 – Services

  Standards met

  The pharmacy’s services are accessible and well managed, so that people receive their medicines safely. It maintains good audit trails and works closely with its care homes to help ensure their medicines are properly managed appropriately and people take them safely. The pharmacy sources and stores its medicines appropriately and team members complete regular checks to make sure medicines are suitable for supply.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment and facilities it needs to provide its services. Team members use equipment in a way that protects people’s privacy.

Inspection history summary