Reach PharmacyGPhC

Pharmacy context

This is a community pharmacy in Glasgow. It dispenses NHS prescriptions including supplying medicines in multi-compartment compliance packs. The pharmacy also dispenses private prescriptions. Pharmacy​ team members advise on minor ailments and medicines’ use. And they supply over-the-counter medicines and prescription only medicines via 'patient group directions' (PGDs). A travel vaccination and sexual health clinic operates from the pharmacy. The inspection was completed during the COVID-19 pandemic.

Standards by principle

• Principle 1 – Governance

  Standards met

  Pharmacy team members follow satisfactory working practices. They keep the records they need to by law. And they mostly protect people's private information to keep it safe. The pharmacy can show how it adequately manages its dispensing risks. But it cannot evidence it documents mistakes to help learn from them and reduce the risk of making similar mistakes.

• Principle 2 – Staff

  Standards met

  Pharmacy team members have the necessary qualifications and skills for their roles and the services they provide. They complete training as and when required. And they learn from the pharmacist to keep their knowledge and skills up to date.

• Principle 3 – Premises

  Standards met

  The pharmacy's premises adequately support the safe delivery of services. And pharmacy team members effectively manage the space for the storage of its medicines. The pharmacy has suitable arrangements for people to have private conversations with the team.

• Principle 4 – Services

  Standards not all met

  The pharmacy provides services which are easily accessible. And it manages its services to help people receive appropriate care. The pharmacy gets its medicines from reputable sources. But it doesn't record the checks it makes to show it stores medicines appropriately.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment it needs to provide safe services and it uses its facilities to suitably protect people’s private information.

Inspection history summary