Right Medicine PharmacyGPhC

Pharmacy context

This is a community pharmacy in a village. It relocated into larger premises on the same street beside other shops nine months ago. The pharmacy dispenses NHS prescriptions and sells a range of over-the-counter medicines. It also supplies medicines in multi-compartmental compliance packs and provides substance misuse services. The pharmacy supplies medicines to a care home.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy team members follow written processes for services to ensure they are safe. They record mistakes to learn from them. They review these and make changes to avoid the same mistakes happening again. The pharmacy keeps the records that it needs to by law and keeps people’s information safe. Pharmacy team members help to protect vulnerable people.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough qualified and experienced staff to safely provide services. Team members have access to training material to ensure that they have the skills and knowledge they need. The pharmacy gives them time to do this training and reading. Team members can share information and they discuss incidents. They learn from them.

• Principle 3 – Premises

  Standards met

  The premises are safe and clean, and suitable for the pharmacy’s services. The pharmacy team members use a private room for some conversations with people. Other people cannot overhear these conversations. The pharmacy is secure when closed.

• Principle 4 – Services

  Standards met

  The pharmacy helps people to ensure that they can all use its services. The pharmacy team provides safe services. Team members give people information to help them use their medicines. They provide extra written information to people with some medicines. The pharmacy gets medicines from reliable sources and stores them properly.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment it needs for the delivery of its services. The pharmacy looks after this equipment to ensure it works.

Inspection history summary